As an employer, you can’t do great work without engaged employees and teams. Yet a 2021 poll by Gallup indicates only 36% of U.S. employees are actively engaged with their workplace, and 15% are actively disengaged.
Teamwork Makes The Dream Work.
With 39% of employees reporting a lack of collaboration at their place of business, and 33% of human resource managers reporting lower morale as a result of poor collaboration, teamwork is obviously essential for scaling the success of your business. That’s why decisions about who you hire are key to fostering a healthy work environment conducive to teamwork. But how do you ensure you’re building your teams on the right kind of human capital?
It all starts with looking for essential traits.
You want to consistently hire effective team players who know how to harness their own native genius and communicate efficiently with others. But how do you ensure a prospective hire is such a person? At Newsletter Pro, we select such individuals by conducting a 2-stage interview process.
In the first stage, the applicant is interviewed by a member of management or their team lead. The interviewer will ask relevant experience-related questions as well as questions designed to determine if the candidate would be a good fit socially for the company. If the candidate is deemed to be a good fit upon initial examination, they are then scheduled for a team interview, where we allow the existing team to ask the candidate questions. Often, these questions are about the applicant’s interests, hobbies, sense of humor, and other relevant character traits that would influence how they would mesh with the rest of the team.
We have seen great success with this method and are proud to say we have a thriving company culture with highly engaged employees as a result.
Communication Is Key.
If you ever played the game “telephone” as a kid, you know how poor communication can get out of hand quickly. When it comes to business, sloppy communication can lead to mistakes both big and small that can hurt your productivity and your pocketbook. That’s why it’s absolutely essential to set your teams up for success when it comes to their communication processes.
Right out of the gate, identify the types of communication you don’t want to take place within the workplace, i.e., communication that creates social isolation, hurts feelings, delays the workflow, and/or doesn’t convey relevant information. Here are some examples:
- Needless Complaining: Constructive criticism should always be welcome through the proper channels, but complaints designed only to spread negativity should be addressed.
- Bullying Behavior: This includes mockery, slander, belittling language, general rudeness, demanding or aggressive tones, and personal remarks.
- Office Politics: This involves communication where 2 or more employees attempt to secure special privileges or benefits by isolating other employees. Typically, this communication occurs between a boss who is “playing favorites” and a favored employee.
All of these are counterproductive and should be addressed immediately in a professional manner as early as possible. Otherwise, they garner negative attitudes, reduce productivity, and create a toxic work environment.
To promote healthy communication between your teams, first, communicate your expectations and where the limits are. Then you need to ensure your teams have the right tools to say what they need to say when they need to say it. These include email clients, messaging software like Slack, CRMs, scheduling software like Asana, and more. Just make sure you do your research and select the right tools for your business.
Altruism Is Everything.
Encouraging employees to help one another is a great way to promote workplace altruism. Beyond merely helping to create a “nice place” to work, workplace altruism has also been shown to produce great benefits when it comes to productivity and creating engaged employees. Plus, having a company culture where employees look out for each other contributes to a great reputation and attracts more talented job applicants. By encouraging meaningful relationships between employees, promoting healthy communication, and inspiring acts of altruism within your business, you can create a thriving workplace culture with engaged employees. And really, what could be better than that?