2020 was a year of opportunity. Yes, there was also plenty of challenge and heartbreak, but the opportunity was undeniable. This year, new opportunities are presenting themselves and you can take advantage of them — if you’re paying attention. You can gain more market share, grab attention, and make a name for yourself and your […]
Chick-fil-A gets a lot of things right. If you’ve everbeen to a Chick-fil-A restaurant, you know it’s different from other fast-food chains the second you walk through the doors. The restaurants are clean, the service is fast, and the food is some of the best you can get for your money and time. How Chick-fil-A […]
Here’s an experience all entrepreneurs are familiar with: Your company faces a fork in the road, and you’re the only one who can make the call. I’m not talking about the problems that happen when you haven’t delegated properly. I mean the do-or-die, make-it-or-break-it, high-pressure decision-making that only comes your way when you’re the boss. […]
There’s an old saying: “Plan for the worst, but expect the best.” As a kid, I remember hearing my dad say it. Though I didn’t fully understand what he meant, it stuck with me. Today, I use this saying as part of my personal and professional modus operandi. When the crap hits the fan, it […]
Tyler Merrick knows entrepreneurship. He grew up around a small pet food business, Merrick Pet Care, which was established by his father, Garth Merrick, in their home. Eventually, he joined the family business. Then, in 2008, with everything he had learned from his family and an intention to do good, he started his own business: […]
When Karli McNamee was a little girl, her family lived in a trailer park. They didn’t have much and struggled to make ends meet every month. Still, looking back, Karli says it took her years to realize they were poor. “Sometimes my parents would come and tell us, ‘Hey kids, today we’re going to learn […]
At Newsletter Pro, we know the impact of giving back, especially when it comes to children in need. That’s why every year, we collect donations for foster kids in our Idaho communities with our annual Fostering Christmas event. This is just one of the many reasons we appreciate Yoobi. Yoobi was founded in June 2014 […]
Mark Twain once said, “There is no such thing as an original idea. It is impossible. We simply take a lot of old ideas and put them into a sort of mental kaleidoscope.” Many of the ideas people have today have been worked through so many times that they’ve become cliche. For novelists, movie producers, […]
We’ve all been there: A longtime client goes dark, then they ghost you entirely, and you aren’t really sure why. You had a relationship with them, so what gives? They go dark because they don’t want to break the bad news to you. They don’t want to tell you that they no longer need your […]
There’s a reason every fast-food receipt includes a customer survey at the bottom and every online chat with customer service ends with a “How Did We Do?” pop-up. It’s simple: Feedback from customers is invaluable for business. According to Forbes, there are three big reasons to solicit client feedback. First, it tells your company what […]
Back in 2009, Tim Cook stepped up to fill in for Steve Jobs at Apple during what everyone assumed would be a single medical leave of absence. The temporary stint turned into a permanent position starting in 2011, and now, almost 10 years later, Cook is thriving as the tech company’s CEO while carving out […]
Have you ever interacted with a business and known it is different? Take Vistaprint, for example. If you’ve shopped there before, you know it’s a step above. It’s beautifully simple to customize products, and the company offers free return shipping if you’re not happy with your item. Costco is another good example. Its employees are […]
Does your company have a mission? If you’re passionate about a cause, finding a way to link that zeal to your profits could be your secret to success. Even if you don’t have a charity in mind to champion from day one, don’t dismiss this strategy. You could end up finding it along the way. […]
There’s an old expression that says “business isn’t personal.” Many business owners live by these words, though not always intentionally. They don’t really work to maintain the customer relationships they have. They are just there to provide products or services. However, the more time you spend working with customers, clients, patients, and everyone who walks […]
“A chain is only as strong as its weakest link.” You’ve likely heard this phrase in leadership training, at morning meetings designed to “invigorate” participants to have a productive week, or from your physical education teacher as you slogged your way through a group activity. Unfortunately, this phrase has been overused so much that it […]
