The basic human need for food will never go away. People have to eat no matter how tough life gets. Yet, the restaurant industry was one ...
customer experience
There’s an old expression that says “business isn’t personal.” Many business owners live by these words, though not always intentionally. ...
Have you ever marveled at the growth of Amazon, maybe with equal parts awe and fear? I’d bet $100 that you have. Over 26 years, Jeff Bezos ...
Have you ever thought about how big your company might be today if you’d never lost a customer? It’s an interesting albeit ...
Consider your content marketing. How much of it — from direct mail to blog articles and social media posts — delivers your customers ...
Think about all your relationships, past and present. How many of them started because you were introduced to someone through a mutual ...
When was the last time someone referred a product or service to you? Last week? Today at lunch? Chances are, you recently made a purchase ...
"Tomorrow morning, when you look in the mirror after you've gotten up, just write — put it in lipstick or whatever you want on the mirror ...
A long time ago in a galaxy far, far away …
You know the familiar blue text as it silently rests on black. Your anticipation builds. You ...