Any experienced business owner knows that customer service is a central part of keeping your most valuable customers. But what customer service skills are the most important?
Often, organizations forget to focus on an issue impacting an employee's ability to work: mental health support. Positive mental health leads to lower turnover, higher productivity levels, and less absenteeism over time — saving companies thousands of dollars over time.
One of the best things you can do as a business owner is to provide your staff with educational opportunities. Here are some key employee training benefits that can greatly enhance your organization.
Fall brings a strong sense of new beginnings and a powerful drive to do something different or make improvements in your business. Whether you’re looking to incorporate some new strategies to improve your leadership or ways to boost productivity, these business practices will help turn a new leaf!
The pressure is building, and you need your sales team to be in tip-top shape to achieve your EOY sales goals. What steps can you take right now to ensure that this happens? Here are a few ideas for you.
Is your company culture defined by altruism? If so, then congratulations! Your workplace model reduces employee stress, promotes cooperation, and is dedicated to addressing problems in a compassionate yet thorough way. If not, you could be in big trouble long term.
Fall might be the busiest time of year for you, but don’t let the season pass by without showing your team a little extra love. This is the best time to indulge in some team-building activities. Zoom or in-person, your work family can celebrate together.
Football players, coaches, and fans all have the same high hopes for their team to go all the way. Those who do succeed have a plan in place, practice their execution, evaluate their mistakes, and celebrate their wins! Here are five leadership takeaways every business owner can gain from football.
“Summer slowdown” refers to a lull in sales or productivity for businesses during the summer months. While this may seem like a cause for concern, you can actually use the summer slowdown time to your advantage. Here’s how.