Customer appreciation can be tricky, but it doesn’t have to be! Sometimes we feel like we owe our customers something for their business, or maybe even that they should owe us for all our hard work. Understanding the difference between gratitude and guilt will improve your relationships with your customers and, ultimately, your business.
If you’re trying to build relationships with customers, then you can’t underestimate the power of personal storytelling. But how can you tell customers about yourself without oversharing? Here are some tips for creating captivating personal content without saying too much.
Connecting with your customers requires you to share personal stories. It will make readers feel like they know and trust you, encouraging them to continue using your services. At Newsletter Pro, we aim to help you accomplish your business goals with monthly newsletters.
When you engage in regular, meaningful communication with your audience, you are creating lasting loyalty. While it’s impossible to maintain contact with every customer you’ve ever served, it’s important to stay in touch with as many as possible.
A company’s Google rating can be extremely stressful for a business owner. There are all sorts of reasons why your reviews or ratings may not be accurate or fair, 90% of Americans rely on online reviews while looking for products and services. Here’s how you can make the best of it, no matter what.
By providing great service to your current customers and increasing retention rates, you’ll set your business up to flourish this summer and all year long.
Once you understand what you’re trying to communicate with your customers and prospects, you can then decide how often you would like to engage with them.
Checking up on your churn rate and maintaining your current client base is crucial. In fact, it’s statistically proven to be more difficult and expensive to find new clients than it is to hang on to the ones you already have. Check out these 3 client-retention tips!
You can’t grow your business if you can’t convert your leads. Many business owners fail to play the long game and miss out on the majority of their leads. With our 8-step plan for long term strategic planning, you’ll convert more leads and boost sales like never before.
“How will people remember me when I’m gone?” We ask ourselves this all the time as human beings. But do we ask it enough as business owners and marketers? Luckily, a little storytelling marketing magic can help create a business legacy that lasts.
Satisfied customers spend more money and refer friends, but too many companies aren’t investing properly in their customer service teams. We break down how bad customer service affects retention and what your business can do to get back on track.
The type of content you put out says a lot about your brand. That’s why it needs to be taken seriously. But how can you ensure that your content is up to snuff? You can start by prioritizing quality over quantity when creating high-quality content.
