By providing great service to your current customers and increasing retention rates, you’ll set your business up to flourish this summer and all year long.
retention
Once you understand what you’re trying to communicate with your customers and prospects, you can then decide how often you would like to engage with them.
Checking up on your churn rate and maintaining your current client base is crucial. In fact, it’s statistically proven to be more difficult and expensive to find new clients than it is to hang on to the ones you already have. Check out these 3 client-retention tips!
You can’t grow your business if you can’t convert your leads. Many business owners fail to play the long game and miss out on the majority of their leads. With our 8-step plan for long term strategic planning, you’ll convert more leads and boost sales like never before.
“How will people remember me when I’m gone?” We ask ourselves this all the time as human beings. But do we ask it enough as business owners and marketers? Luckily, a little storytelling marketing magic can help create a business legacy that lasts.
Satisfied customers spend more money and refer friends, but too many companies aren’t investing properly in their customer service teams. We break down how bad customer service affects retention and what your business can do to get back on track.
So, your customers are jumping ship to your competitors — how do you make them stop? In this week’s blog, we share 3 retention marketing strategies that will come to your rescue this year.
Springtime provides a great opportunity for new growth in many areas, including your business. That’s why we’re encouraging small-business ...
Are your retention tactics working? Research shows that 70% of the buying experience is based upon how the customer feels they’re being treated. Here are 6 retention tips for keeping your customers engaged and satisfied without breaking the bank!
We work with a lot of great small businesses at Newsletter Pro — always with the goal of advancing their business to new heights. This case study follows one of our clients, Petersen Pet Hospital, as they improved their retention rates through their newsletter.
Did you know that your mailing list is half of the success of your newsletter? In fact, it impacts your ROI much more than you think. Here’s how you can leverage your mailing list to best suit you and your business.
The basic human need for food will never go away. People have to eat no matter how tough life gets. Yet, the restaurant industry was one ...