Once you understand what you’re trying to communicate with your customers and prospects, you can then decide how often you would like to engage with them.
Building Relationships
Checking up on your churn rate and maintaining your current client base is crucial. In fact, it’s statistically proven to be more difficult and expensive to find new clients than it is to hang on to the ones you already have. Check out these 3 client-retention tips!
“How will people remember me when I’m gone?” We ask ourselves this all the time as human beings. But do we ask it enough as business owners and marketers? Luckily, a little storytelling marketing magic can help create a business legacy that lasts.
You know that Newsletter Pro has copy editors — but you may not know that they do far more than fix grammatical errors. Here’s why our team loves having an editing department, and why your content benefits from having them on your side!
Satisfied customers spend more money and refer friends, but too many companies aren’t investing properly in their customer service teams. We break down how bad customer service affects retention and what your business can do to get back on track.
Email is one of the quickest and cheapest forms of communication with your clients and prospects. On the one hand, it can be used for ...
Getting referrals might not be easy for your business. Fortunately, asking the right people at the right time can significantly increase your chances of getting referrals — and it all starts with your print newsletter mailing list. Make sure you read this article before updating your list!
Every good small-business owner knows that it pays to have good word-of-mouth marketing. In fact, 78% of people involved in B2B marketing believe that referral programs generate good or excellent leads. Check out our latest blog post to learn more about how to set up a good referral program that can help your business achieve long-term, sustainable growth.
So, your customers are jumping ship to your competitors — how do you make them stop? In this week’s blog, we share 3 retention marketing strategies that will come to your rescue this year.
Springtime provides a great opportunity for new growth in many areas, including your business. That’s why we’re encouraging small-business ...
Are your retention tactics working? Research shows that 70% of the buying experience is based upon how the customer feels they’re being treated. Here are 6 retention tips for keeping your customers engaged and satisfied without breaking the bank!
We work with a lot of great small businesses at Newsletter Pro — always with the goal of advancing their business to new heights. This case study follows one of our clients, Petersen Pet Hospital, as they improved their retention rates through their newsletter.